We have developed the following cancellation policy to help maintain sustainability within Center for Story-based Strategy and accommodate for unpredictable schedule shifts that are often common within social change leaders and organizers.

CSS must receive notice of cancellation by email (info@storybasedstrategy.org). If we do not receive a notice of cancellation by the start of training, none of the fees will be refundable. Otherwise, the following policy applies:

If you cancel... Then...
More than 4 weeks prior to the start date of a program 100% of fees will be reimbursed
2-4 weeks prior to the start date of a program 50% of fees will be reimbursed
1-2 weeks before the start date of a program 25% of fees will be reimbursed
At or after the start time of training 0% of fees will be reimbursed
 

This policy applies to Advanced Trainings, Public Trainings, and any other event held by CSS that requires payment.

CSS reserves the right to cancel a program at any time. If a training is cancelled, we will work with you to reschedule the training (without additional fees) or you will receive a full refund for tuition.