We have developed the following cancellation policy to help maintain sustainability within Center for Story-based Strategy and accommodate for unpredictable schedule shifts that are often common within social change leaders and organizers.
CSS must receive notice of cancellation by email (firstname.lastname@example.org). If we do not receive a notice of cancellation by the start of training, none of the fees will be refundable. Otherwise, the following policy applies:
|If you cancel...||Then...|
|More than 4 weeks prior to the start date of a program||100% of fees will be reimbursed|
|2-4 weeks prior to the start date of a program||50% of fees will be reimbursed|
|1-2 weeks before the start date of a program||25% of fees will be reimbursed|
|At or after the start time of training||0% of fees will be reimbursed|
This policy applies to Advanced Trainings, Public Trainings, and any other event held by CSS that requires payment.
CSS reserves the right to cancel a program at any time. If a training is cancelled, we will work with you to reschedule the training (without additional fees) or you will receive a full refund for tuition.