Job Opening: 

Operations Associate

Seeking a nonprofit Operations Associate responsible for organizational logistics coordination, office management support, and other operational duties in our Oakland office.

Center for Story-based Strategy is a national movement-building organization dedicated to harnessing the power of narrative for social change.

Job Description

Center for Story-based Strategy is seeking a highly competent, detail-oriented Operations Associate who can help us reach our mission by staying on top of the day to day functions that make all our work possible! This position is part of CSS’s expansion to accommodate our growing, in-demand story-based strategy trainings and movement-building work. 

This is a part-time (20 hrs/week) non-exempt, entry-level position. The position will start with a 3-month probationary period to determine fit.  

We invite you to join our creative and powerful team! 

Primary Responsibilities


  • Coordinate logistics for Staff, Board, and Fundraising-related events including: 

  • Proactively managing communication with participants 

  • Travel booking for staff, board, and network members 

  • Venue research and booking  

  • Ordering and coordinating meals 

  • Gathering and prepping supplies, equipment, and technology needs, etc. 

  • Support the Training Coordinator with programmatic logistics as needed for:  

  • Onsite support for CSS trainings and other programmatic events (i.e. manage registration, set up meals, troubleshoot participant + training team needs) 

  • Tech and other logistical support for online webinars/workshops 


  • Office management support:  

  • Preparing office and event space for meetings and events 

  • Purchase and organize supplies and equipment, maintain inventory 

  • Check office mail and voicemail  

  • Log incoming accounts receivable checks  

  • Coordinate office maintenance schedule  

  • Database management: data entry, cleanup/deduplication, backups 

  • Send out individual donor Thank You Letters and following up with recurring donors as needed  

  • Scheduling and email support for Co-Directors and Board of Directors as needed  

  • Support the Development Team on Fundraising Campaigns  

  • Other nonprofit compliance support 


  • The Operations Associate will be integrated into a strong organizational culture (as appropriate relevant to areas of responsibility) of regular internal communications, organizational development meetings, and mechanisms to promote ongoing team-building, smooth and transparent information-sharing, and alignment with organizational values.

Who We're Looking For

Ideal candidates have demonstrated skills in coordinating logistics/events and maintaining highly organized systems for space and supplies/equipment; have flawless attention to detail; and enjoy assessing the team’s needs and finding solutions. 

CSS seeks applicants committed and excited about supporting social justice issues in diverse multiracial, cross-sectoral movements. We want creative, bold, imaginative applicants; team players with the ability to manage stress and find the opportunity in the crisis; hard workers with excellent time management skills who deliver high quality results on tight timelines; and people with a demonstrated commitment to fundamental social change. 


  • Comfortable working virtually via Google, Trello, Zoom, and Slack communication, etc. 

  • Computer skills and working knowledge of cloud-based software 

  • Strong written, in-person, phone, and email communication skills  

  • True attention to detail – Nothing gets past you! 

  • Experience working with vendors and negotiating costs/contracts. 

  • Manage and work daily with both a long and short term perspective  

  • Constantly refocus and re-prioritize work based on new information and/or changing circumstances 

  • Work effectively and efficiently alone and within teams: self-starter and self-directed while committed to communication and collaboration 

  • Experience and cultural competency working in diverse environment, and commitment to anti-oppression. 

  • National travel required, approximately 10 days per year. 

  • Must work from CSS office in Oakland, CA. 

Additional Valuable Skills

  • Bilingual Spanish-English speakers 

  • Experience with CRM databases such as NeonCRM 

  • Experience working with remote teammates 

  • Familiarity with story-based strategy 


$19-21/hour dependent on experience (based on $40-43k annual rate); comprehensive benefits package including 100% employer-covered medical, dental, vision, wraparound coverage; paid pro-rated holidays, vacation and sick time; stipends for cell phone, self-care, and supplies/technology, among other benefits..

How to Apply

Send resume/CV, cover letter, and three references to with “[Your Name]: Operations Associate” in the subject line. Please include in your cover letter why you are interested in working with CSS, and your qualifications for the position. Please send your application materials in PDF format, with your last name in each file name.

Position to start September 25, 2019. 

Applications preferred by August 9, 2019, but position will be open until filled. We encourage you to apply immediately, as applications will be reviewed on a rolling basis.

Center for Story-based Strategy (CSS) is a values-based organization with a deep commitment to building transformative culture and challenging racism, sexism, homophobia and oppression in all its forms. CSS is an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds and challenging historic patterns of political marginalization and oppression. People of Color, working-class people, differently-abled people and LGBTQ persons are strongly encouraged to apply.